Customer reviews

Real results from real appeals.

These are drivers who used our £3.99 letter to challenge ParkingEye, APCOA, NCP, Euro Car Parks, and council penalties — and won.

4.9 ★★★★★ out of 5
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75% success rate

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Appeal your PCN
★★★★★

“ParkingEye said I’d been in the Tesco car park for three hours and twenty minutes. My weekly shop. The form walked me through the ANPR timing argument and the Notice to Keeper rules. Three weeks later they cancelled. I was gobsmacked. £3.99 for that result is honestly insane.”

Sarah M. Manchester Charge cancelled

ParkingEye · Tesco car park · ANPR timing

★★★★★

“I paid for two hours, still got a £100 demand from Euro Car Parks. Ticked the ‘paid the correct tariff’ box, uploaded my receipt, and the letter asked them to match the payment against their own records. They cancelled within a fortnight. Keep your receipts, people.”

James R. Birmingham Charge cancelled

Euro Car Parks · City centre · Paid tariff

★★★★★

“I checked the date on the Notice to Keeper against when I parked. It had been sent on day 16. The law requires it within 14 days. The letter set this out clearly and stated keeper liability had not arisen. ParkingEye never responded and the charge was dropped completely.”

David K. London Charge dropped

ParkingEye · Retail park · Notice to Keeper timing

★★★★★

“The ticket machine at the APCOA site was completely out of order. I had a photo of the error screen. The appeal letter used this and explained that no contract to pay had been formed. APCOA cancelled the £85 charge. The letter was word-perfect and professional — far better than anything I could have written.”

Rachel T. Bristol Charge cancelled

APCOA · Pay-and-display · Machine failure

★★★★★

“ParkingEye said I was at a Lidl car park for 2 hours and 14 minutes on a 2-hour limit. The letter challenged on grace period grounds — operators are supposed to give you time to leave after the limit ends. They agreed and cancelled. I would never have known that argument existed without this site.”

Mohammed A. Leeds Appeal accepted

ParkingEye · Lidl car park · Grace period

★★★★★

“I honestly could not see any obvious charge signs when I parked at an NCP. The letter asked them to produce the signage plan and photographs of each sign on the day. They could not prove the signs were adequate. Cancelled. First time I’ve ever won anything like this.”

Claire W. Edinburgh Charge cancelled

NCP · City centre · Inadequate signage

★★★★★

“The registration on the notice had one digit wrong — it was not my car. Euro Car Parks cancelled the moment the letter pointed out the discrepancy. The whole process took about ten minutes to fill in. Incredibly straightforward for something that can feel completely daunting when that envelope arrives.”

Tom H. Cardiff Charge cancelled

Euro Car Parks · Retail park · Wrong VRM

★★★★★

“I was dealing with a family medical situation and went 45 minutes over my ticket at a hospital car park. I described this as mitigation in the form. The letter was formal and dignified and the operator cancelled on discretion grounds. This genuinely helped me through a very difficult time.”

Priya S. Nottingham Cancelled on discretion

Civil Enforcement · Hospital car park · Mitigation

★★★★★

“I was not the driver that day — my wife was using the car. The letter set out the keeper liability argument under the Protection of Freedoms Act and made clear I was not accepting liability. ParkingEye dropped it entirely. I did not have to name my wife as driver. Really impressed.”

Michael B. Glasgow Charge dropped

ParkingEye · Retail park · Keeper liability / POFA 2012

★★★★☆

“I had a valid resident’s permit but still got a charge from Smart Parking. The letter challenged on permitted-use grounds and asked them to prove the permit had been refused by the terms on the signs. Cancelled in under three weeks. The only reason it is four stars and not five is that I had to follow up once — but it absolutely worked.”

Emma L. Newcastle Charge cancelled

Smart Parking · Residential zone · Permit / permission

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